UI/UX Designer

UI/UX Designer

Contract | Symbiotic Digital | Canada

Posted On 09/23/2026

Job Description

Position: UX Designer

Location: Toronto, ON

Job ID#: RQ11505

Duration: 6 Months

Role Overview

We are seeking an experienced UX Designer to create effective, user-friendly, and visually appealing digital experiences. The successful candidate will leverage user-centered design methodologies to research, design, prototype, test, and refine interfaces that enhance user satisfaction and business outcomes.

Key Responsibilities

• Create effective, user-friendly, and visually appealing interfaces.
• Design the overall functionality of digital products to ensure an exceptional user experience and continuously iterate based on user testing.
• Design user interfaces for digital displays, publications, media, and other creative materials as required.
• Apply a user-centered design approach and rapidly test and refine designs.
• Conduct user research activities including interviews, surveys, and usability testing.
• Translate research findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.
• Deliver wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
• Facilitate product vision through research, ideation, sketching, prototyping, and user testing.
• Identify design challenges and develop effective, user-centered solutions.
• Make strategic design and user experience decisions related to existing and emerging product features.
• Gather and incorporate user feedback to improve existing interfaces.
• Collaborate effectively with stakeholders, business users, developers, QA specialists, and cross-functional teams.
• Lead UX initiatives, design workshops, and stakeholder alignment sessions.
• Manage end-to-end user research from participant recruitment through synthesis and recommendation development.

Qualifications

General Skills

• Relevant experience creating GUI designs based on user interaction and performance.
• Experience as a UX Designer, UI Designer, Interactive Designer, or similar role designing web and mobile applications.
• Ability to define and lead UX projects and design workshops.
• Experience managing end-to-end user research activities.
• Proficiency with design and prototyping tools.
• Thorough understanding of web development technologies and their limitations.
• Experience designing online programs with an emphasis on human-centered experiences.
• Strong expertise in user research, journey mapping, wireframing, prototyping, and usability testing.
• Experience facilitating product vision and translating concepts into intuitive user experiences.
• Experience identifying design problems and developing elegant solutions.
• Experience making strategic UX and design decisions.
• Experience gathering and analyzing user feedback.
• Strong organizational skills with experience managing competing priorities and meeting deadlines.
• Experience with Figma, Canva, and similar design tools.

Communication Skills

• Ability to prepare clear, concise, and comprehensive documentation.
• Strong communication and presentation skills for explaining design concepts to diverse audiences.
• Experience working collaboratively with developers, QA teams, business stakeholders, and project teams.
• Demonstrated success in collaborative team environments.

Desirable Skills

• Knowledge of accessibility testing methodologies.
• Experience working with the Ontario Design System.
• Knowledge of Digital Service Standards.
• Experience solving complex design challenges involving legacy systems.
• Experience designing accessible solutions that meet WCAG 2.1 AA standards.

Preferred Experience

• Previous public sector experience.
• Experience working within government or large enterprise environments.

Work Arrangement

• 5 days onsite.